Terms & Conditions – Official Platform Guidelines for 1920s Malaysia

1. Introduction

Welcome to 1920s, an online casino entertainment platform operating in Malaysia under the domain 1920s.my. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "Player") and 1920s ("Platform", "We", "Company") governing your use of all services, games and features offered through the 1920s platform.

By registering an account, making a deposit, playing any game, or accessing any part of the 1920s platform, you are deemed to have read, understood, and fully agreed to all Terms contained in this document. If you do not agree with any part of these Terms, you are advised not to use the 1920s platform.

1920s reserves the right to update, modify, or replace any part of these Terms at any time. Changes take effect immediately upon being posted on the platform. It is your responsibility to review this page periodically. Continued use of the platform following any changes constitutes your acceptance of the updated Terms.

2. Member Eligibility

To be eligible to register and use the 1920s platform, you must meet all of the following requirements without exception:

• You are 21 and above on the date of registration.
• You are a Malaysian citizen or permanent resident residing in Malaysia.
• You are registering in your own name and not on behalf of any other person.
• You are not currently on the exclusion or self-exclusion list of any relevant authority.
• You are not required or compelled by any party to register with 1920s.
• You have never had an account closed at 1920s due to fraud or a previous breach of these Terms.

1920s reserves the right to request identity verification documents (MyKad or passport) at any time to confirm your eligibility. Failure to provide the required documents within the stipulated timeframe may result in a temporary restriction or closure of your 1920s account.

3. Account Registration

Each individual is only permitted to hold one (1) account on the 1920s platform. Registering or operating more than one account under the same individual — whether using a different name, IP address, phone number, or payment method — is strictly prohibited and constitutes a serious breach of these Terms.

3.1 Registration Information

You are required to provide accurate, complete and up-to-date information when registering with 1920s, including:

• Full name as per identification card (MyKad)
• An active and reachable email address
• A valid Malaysian mobile number (for OTP verification)
• Exact date of birth

3.2 Account Security

You are solely responsible for all activity that takes place within your 1920s account. Do not share your password, PIN or login credentials with anyone. If you suspect your account has been compromised, contact the 1920s support team immediately via 24/7 Live Chat.

3.3 KYC Verification Process

As part of 1920s's commitment to security and compliance, you may be required to complete a Know Your Customer (KYC) process, which involves submitting copies of your identification document, proof of address and proof of the payment method used.

4. Deposits & Payment Methods

1920s supports a range of local Malaysian payment methods for the convenience of our members. All deposits are processed in Malaysian Ringgit (MYR) only.

1920s does not accept payments in the form of cryptocurrency, unauthorised peer-to-peer transfers between individual accounts, or any method not listed above. Any deposit received through an unrecognised method may be rejected and returned without notice.

5. Withdrawal of Winnings

1920s players are entitled to withdraw their legitimate winnings balance at any time, subject to the following conditions:

• Your account has completed and passed the full KYC process.
• There are no active investigations or inquiries relating to your account.
• All applicable bonus wagering requirements have been met in full.
• Withdrawals must be made to the same payment method used for your deposit.
• The minimum withdrawal amount is RM 50 per transaction.

5.1 Withdrawal Processing Time

1920s endeavours to process all valid withdrawal requests as quickly as possible. Withdrawals to e-wallets such as Touch 'n Go and GrabPay are generally faster than FPX bank transfers, which may take slightly longer depending on the bank's operating hours.

5.2 Withdrawals Subject to Review

To protect all parties, 1920s reserves the right to hold withdrawals exceeding RM 10,000 for additional review for a period not exceeding three (3) business days. This is a standard compliance procedure and is not an indication of any issue with your account, provided your information is accurate and complete.

6. Bonus & Promotions

1920s offers a range of bonuses and promotions to both new and existing members. All bonuses are subject to the specific terms stated on their respective promotions pages. The general terms applicable to all 1920s bonuses are as follows:

• Each bonus may only be claimed once per person, unless otherwise stated.
• Bonuses cannot be transferred between accounts or redeemed directly for cash.
• Wagering requirements (rollover) must be fully met before any withdrawal involving bonus funds is permitted.
• 1920s reserves the right to void bonuses and any associated winnings if there is evidence of fraud or any attempt to exploit the bonus system.
• In the event of any dispute regarding bonus terms, the decision of 1920s shall be final.

6.1 Bonuses Prohibited Under Certain Circumstances

1920s reserves the right to deny bonuses to any account found to be involved in bonus abuse, including but not limited to: opening multiple accounts to claim bonuses repeatedly, employing betting strategies considered "bonus hunting", or any unfair behaviour that is detrimental to 1920s or other players.

7. Game Rules

All games available on the 1920s platform — including slots such as Raging Tiger Paw, Safari Wilds, Magician Secrets, Zombie Party, Fruit Blast, Poseidon and Fishin Frenzy — are powered by a certified Random Number Generator (RNG), ensuring that every game outcome is fully random and fair.

• Players must use only their own 1920s account when playing.
• The use of automated software, bots, or any tools that replace human actions is strictly prohibited.
• In the event of a technical disruption during gameplay, 1920s reserves the right to void or cancel the affected round(s).
• Game results displayed on the 1920s server are final in the event of any dispute.
• Any bugs or technical errors that result in unreasonable winnings will not be paid out, and 1920s reserves the right to void such winnings.

7.1 Betting Limits

Each game on 1920s has its own minimum and maximum betting limits, which are displayed within the game interface. Players are responsible for reviewing these limits before playing. 1920s also reserves the right to set specific betting limits on certain accounts for compliance or risk management purposes.

8. Prohibited Conduct

The following actions are strictly prohibited on the 1920s platform and may result in immediate account closure, forfeiture of credit balances and legal action where applicable:

• Identity Fraud — registering using another person's identity or false information.
• Money Laundering — using the 1920s platform for money laundering or any financial activity that violates Malaysian law.
• Account Merging — operating more than one account or assisting others in opening multiple accounts.
• Technical Exploitation — exploiting software bugs, system vulnerabilities, or other technical methods to gain an unfair advantage.
• Collusion — colluding with other players to manipulate game outcomes.
• Threats or Harassment — threatening, harassing, or behaving in an offensive manner towards 1920s staff or other members.

9. Account Closure & Suspension

1920s reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any part of these Terms & Conditions.
• KYC verification failed or the information provided was found to be false.
• Activity suspected to be related to fraud or money laundering.
• Requests from the relevant authorities.
• Account inactive for more than 12 consecutive months.

9.1 Voluntary Closure by Member

You may request the closure of your 1920s account at any time by contacting the support team via Live Chat or by emailing [email protected]. Any valid credit balance in your account prior to closure will be processed for withdrawal once all reviews have been completed by 1920s.

10. Limitation of Liability

1920s shall not be liable for any loss, damage or claim arising from:

• Service disruptions caused by factors beyond 1920s's control, including internet outages, power failures, or natural disasters.
• Valid game outcomes that do not go in the player's favour.
• Losses arising from your own betting decisions on the 1920s platform.
• Unauthorised access to your account resulting from your own failure to safeguard your login credentials.
• Actions by third parties beyond the control of 1920s.

1920s's total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

11. Privacy & Data Protection

The collection, processing and storage of your personal data by 1920s is carried out in accordance with 1920s Privacy Policy which applies alongside these Terms. Your data is protected with 256-bit SSL encryption and will not be shared with any third party without your consent, except as required by Malaysian law.

By registering at 1920s, you agree that we may process your personal data for the purposes of identity verification, payment processing, platform improvement, and service communications related to your 1920s account.

12. Responsible Gaming

1920s is deeply committed to the well-being of every player. Gambling should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. We provide the following tools to help you stay in control:

• Daily/Weekly/Monthly Deposit Limits — set a limit on the total amount you can deposit within a specified period.
• Loss Limit — cap the maximum amount you can lose within a given period.
• Session Betting Limit — set a limit on the time you spend in a single gaming session.
• Self-Exclusion — block access to your 1920s account for a set period (from 30 days up to permanently).

For more information, please visit the Responsible Gaming us. If you feel that your gambling activity is beginning to have a negative impact on your life, please contact the 1920s support team immediately.

13. Changes to Terms

1920s reserves the right to modify, add or remove any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being published on the 1920s platform. We will make reasonable efforts to inform members of material changes via email or in-platform notifications.

It is your responsibility to review these Terms periodically. Your continued use of the 1920s platform following any changes will be deemed as your acceptance of the updated Terms.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws in force in Malaysia. Any disputes arising in connection with these Terms or the use of the 1920s platform shall be resolved through the appropriate channels under Malaysian law.

The 1920s platform operates exclusively for the Malaysian market, and all services, payments, and support are provided within the context of applicable Malaysian laws and regulations. Players are responsible for ensuring that their participation in online gambling activities complies with the laws applicable in their region of residence.